Claim Generalist Job
CUNA Mutual Group - Waverly, IA

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Job Profile Summary:
The Claim Generalist is an entry level claims roles under moderate supervision that performs a variety of administrative tasks in support of the Claim function. The incumbent will serve as the initial point of contact for basic customer claim inquiries. Work within established procedures, complete all facets of front-end and supplemental claim processes and may process / settle most basic, technically simple claims.

Job Responsibilities:
  • Review claim files for completeness – use prescribed methods to contact customer foradditional information
  • Set-up / register new claims; assign claim number
  • Analyze claim notification; send claim notifications letters
  • May handle routine administrative tasks – mailing, filing, copying
  • Handle and settle minimally technical Life & Health or Property & Casualty claimsdependent on products serviced
Job Requirements:
  • High School diploma (or equivalent)
  • 1 – 2 years customer service experience including demonstrated tele-service skills
  • 1 + years experience in insurance or claim related environment
  • Familiarity with Life & Health or Property & Casualty insurance products
  • Demonstrated analytical and problem solving skills
  • Proven ability to interpret contract provisions
Experience Level: 1-3 years
Area of Interest(s): Claims, Customer Operations
Type of Job: Full Time
Job ID: KDW20132501-90014

CUNA Mutual Group - 23 months ago - save job - copy to clipboard
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