We are seeking a Claim Representative to join
our OneBeacon Government Risks team in San Antonio, TX. The Claim
Representative will provides efficient and effective disposition of assigned
claims through timely investigation, evaluation, and negotiation. Independently
operates within broad parameters to accurately resolve all claims features.
Recommends and implements action plans for settlement of claims exceeding
authority level. Claims require comparative negligence decisions and use of
tools; generally does not involve bodily injury claims.
1) Makes timely and appropriate contacts, determines and completes appropriate
level of investigation to make determination of coverage, assess liability and
determine damages. Takes a recorded statement from all parties involved in the
2) Determines exposure, establishes adequate initial reserves and makes timely
adjustments as required.
3) Assigns and directs activities of internal and external resources as
required; including independent adjusters and appraisers. Determines whether
additional evidence is required including but not limited to accident reports,
accident scene reconstructions, witness statements, police reports, expert
opinions, etc. Identifies questionable claims and consults with SIU or manager
within specialty claim unit for further direction as appropriate.
4) Determines settlement value of the loss and negotiates proper settlement of
claims within authority. Provides recommendations for settlement and disposition
of claims exceeding authority level.
5) Documents clearly and concisely all relevant activity on assigned files and
makes recommendations for additional activity as appropriate.
6) Anticipates and meets all customer needs (internal and external).
Strong analytical and negotiation skills. Must have the ability to interact with
customers. Excellent verbal and written communication skills. Demonstrated
proficiency with computer software including current Windows Operating System,
Microsoft Office, and Microsoft Outlook. Must maintain a level of accuracy, and
provide follow-through on projects. Requires the ability to maintain
confidential information and work independently and as a member of a
Education and Experience:
High School diploma with demonstrated insurance or technical experience
required. Bachelor’s degree preferred. The ideal candidate should have 1-3
years of claims experience.
OneBeacon Insurance Group, Ltd. is a Bermuda-domiciled holding company that is
publicly traded on the New York Stock Exchange under the symbol
“OB.” OneBeacon’s underwriting companies offer a range of
specialty insurance products sold through independent agencies, regional and
national brokers, wholesalers and managing general agencies. Each business is
managed by an experienced team of specialty insurance professionals focused on a
specific customer group or industry segment. OneBeacon’s solutions target
professional liability; ocean and inland marine; entertainment, sports and
leisure; excess property; environmental; group accident; programs; public
entities; commercial surety; technology; and tuition refund. For further
information about our products and services visit:
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OneBeacon Insurance - 14 months ago