Claim Representatives
Bob Moore Auto Group - Oklahoma City, OK

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DESCRIPTION

Bob Moore Auto Group is seeking Claims Representatives for Eldorado Motors in Oklahoma City. This ideal candidate will be bilingual and possess excellent customer service skills.

DUTIES

Handle all incoming calls related to repairs issues by providing outstanding customer serviceCoordinate between vendor and customer on needed repairs for customer approval and warranty approval and to approve payment arrangements on repairs as neededPrioritize and effectively work on individually assigned accountsHours: Monday-Friday 9am-6pm and Saturdays 9am-3pm (Rotating schedule)

QUALIFICATIONS

Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping. Ability to effectively and professionally communicate with difficult customers through verbal and written means.Excellent interpersonal skills and ability to work well with a wide range of individuals.Strong organizational and time management skills.Ability to analyze information and evaluate results to choose the best solution and solve problems.Ability to adhere to timelines, attendance policies, and schedules.Proficient computer skills, specifically Microsoft Office and web navigation. Bilingual is preferred. Handle all incoming calls related to repairs issues by providing outstanding customer serviceCoordinate between vendor and customer on needed repairs for customer approval and warranty approval and to approve payment arrangements on repairs as neededPrioritize and effectively work on individually assigned accountsHours: Monday-Friday 9am-6pm and Saturdays 9am-3pm (Rotating schedule)

Bob Moore Auto Group - 9 months ago - save job - block
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About this company
2 reviews
A respected and familiar name for as long as most of us can remember, Bob Moore has grown to become a premier auto dealer in the state of...