Claim Service Representative
Founders Insurance - Des Plaines, IL

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Founders Insurance Company, a member of the Utica National Insurance Group and rated A- (Excellent) by A. M. Best, is seeking a Spanish speaking, Claim Service Representative for our corporate office in Des Plaines, Illinois. Founders specializes in the writing of automobile and homeowners insurance and commercial property and casualty insurance for the hospitality industry. Responsibilities Include: Gather information upon receipt of a new loss by phone, fax, on-line and periodically with walk-ins and process accordingly. Answer status calls and provide direction and/or answers to basic claim questions. If the call is outside of the CSRs technical proficiency and authority, then direct calls to the proper persons within the organization. Order police reports, MVRs and other necessary reports/documents. Coordinate shop and field assignments with insureds and claimants. Perform data processing tasks associated with new loss processing. Promptly route incoming electronic faxes to the proper persons. Substitute for the receptionist, when necessary. Perform other duties as assigned.
Must have customer service, call center, or relative experience Excellent communication skills with a variety of people High attention to detail, and strong organizational skills Insurance experience and Bilingual (Spanish) required Founders offers full-time, regular employees medical, dental, life and disability insurance; paid holidays and vacations; 401(k) and profit sharing retirement plans; and flexible spending accounts.Qualified applicants may forward their resumes by mail, facsimile or e-mail to: Human Resources Department Founders Insurance Company1645 East Birchwood Ave.Des Plaines, IL 60018FAX (847) 795-0049hr@foundersinsurance.com For more information and other job opportunities please see our website at www.foundersinsurance.com

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