Provides exceptional customer service while investigating, evaluating and resolving auto claims.
Interviews insureds, claimants and other parties to determine the facts of the claim.
Creates and documents claims file to comply with company guidelines and state regulations.
Reviews factual information to determine coverage and/or liability of all parties to the claim.
Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.
Resolves complaints, and participates in arbitration and/or grievance procedures.
Recommends subrogation and/or SIU referral.
Manages pending claims to meet company quality criteria.
Performs other related duties as assigned or required.
Bachelors degree or 2+ years related business experience preferred
Claims handling experience preferred
Strong written and verbal communication skills
Conflict resolution skills
Strong investigative, evaluation and negotiation skills
Ability to make independent decisions
Number of Openings
Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
How To Apply
For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
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