Claims Assistant
Esurance 90 reviews - Bridgewater, NJ

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Supports Claims Representatives with various tasks relating to the set up and ongoing handling of automobile claims.

Responsibilities:
  • Sorts all incoming mail for distribution.
  • Answers overflow phone calls and customer calls to provide updates.
  • Maintains supplies for the staff.
  • Sets up initial claims files and ensures proper maintenance of closed files
  • Orders police reports including credit histories for data input on ISO data as required
  • Sends out medical and wage verification documents, and requests for medical and lost wage documents

Qualifications:
  • Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to work effectively independently and within a collaborative team oriented environment using sound judgment in decision-making.
  • Excellent communication skills both oral and written with strong analytical skills.
  • Excellent customer service and negotiation skills.
  • Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word).
  • High School diploma required; Associate‚Äôs degree preferred.
  • One or more years of auto claims experience preferred.

About this company
90 reviews
Esurance was an early pioneer selling car insurance to Internet-savvy customers and it remains one of the leading issuers of auto insurance...