Claims Assistant
Gallagher Bassett Services, Inc. - Maple Grove, MN

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Gallagher Bassett Services, Inc. (GB)

we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most progressive property/casualty third party claims service organizations in our industry and throughout the world. Gallagher Bassett provides services to Fortune 1000 companies throughout 100 offices worldwide. For the past several years GB has ranked among the largest TPA's by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator." If you're looking for a professional career with an industry leader then you have come to the right place. Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.

Position Summary:
As a Claims Assistant you will be responsible for providing office and claims support for claims handlers or a unit. This could include basic claims processing functions such as data entry, bill payments, completion and filing of forms and scheduling of appointments. You may also interact with clients, claimants and vendors to gather necessary information and complete file tasks. In addition, you may be responsible for processing of Medical Only claims, including the review and authorizing of payments consistent with client requirements, company "Best Practice" and state regulations. Duties include, but are not limited to:

Provides assistance and support for staff Claim and Senior Claim Representatives

Assists in ensuring the timely payment of benefits, medical and vendor bills and processing state required filings

Performs various support and clerical functions as part of the general office operation and as directed by Manager or Supervisor

Maintains effective and ongoing communication within the office and with outside parties

Sets up new claims, establishes and maintains proper coding and data per company and client requirements

Maintains various claims processing and procedure records necessary to conduct business

Additional Considerations:

High school Diploma or equivalent education/degree

2 or more years of related claims management office experience

Appropriately licensed and/or certified in all states in which claims are being handled

Ability to effectively operate a computer, knowledge of MS Office applications, and related claims and business software

Solid knowledge of workers' compensation, interpretation of medical records and understanding of medical terminology

Work Traits:
Timeliness of completing tasks/assignments and complying with requirements are essential

Outstanding communication skills - both verbal and written - as communication and the sharing of information internally and externally is essential

Exceptional commitment to customer service

Ability to operate in a team environment with the expectation of enhancing and contributing to the offices' overall effectiveness and success

U.S. Eligibility Requirements:
Interested candidates must submit an application and resume/CV online to be considered

Must be 18 years of age or older

Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About this company
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Since 1962, Gallagher Bassett Services, Inc. has been helping clients reduce their exposures to risk and the steep costs that accompany...