“ Insure" your future.
The Workers' Compensation Department is looking to add a Claims Assistant to our Illinois office. Our team provides innovative products and coverage solutions as well as professional and impartial claims handling. Join our team of skilled professionals that is dedicated to quality and superior customer service.
“Claim" your role.
Our Claims Assistant is a person who can support the Workers' Compensation team in the daily business operations. You are organized, you can follow through on tasks assigned to you and you are a team player.
Contacts insured or other involved persons to obtain necessary information to process claim
Provides customer service such as giving information to insured, injured worker or providing referrals to outside vendors as requested by the Examiner
Administers benefit payments and sends benefit notices
Provides customer care and service to insureds
Answers all incoming inquiry calls directed by general switchboard
High school diploma or general education degree (GED)
Experience in workers compensation desired
Excellent phone skills and strong customer service skills
Excellent data entry skills and strong attention to detail
Must be able to work in a fast pace environment with a high degree of accuracy
Note that we conduct background checks on all of our candidates and in some cases, it may include a credit check.
ICW Group - 21 months ago