At Texas Mutual, our people and their commitment to customer service make the difference. Join us in this commitment as a Claims Intake Specialist.
In this role, you will:
Handle and intake first reports of injuries over the phone and online.
Gather all required information in order to establish and assign workers’ compensation claims.
Determine claim type and assign claim appropriately.
Research and update initial claim information.
Create well-written and accurate claim notes in the system.
Deliver excellent service while communicating with policyholders, injured workers, and other customers.
Ensure legal and procedural compliance.
The successful candidate must have:
Bachelor’s degree (preferred).
1+ year(s) of closely related experience.
Claims experience and/or Texas 03 adjuster’s license (preferred).
Keyboard typing speed of 40 wpm.
Excellent service, communication, and interpersonal skills.
Excellent writing, computer, and time-management skills.