Claims Payment Processor
Dimension Service Corporation - Dublin, OH

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Claims Payment Processor

( Dublin, OH )

Seeking a payment processor to review and process Vehicle Service Contract claims submitted for payment by dealers, third party repair facilities and contract holders.

Responsibilities
  • Review and process claims for payment or issue a request for more information.
  • Answer claim related questions via telephone in prompt, professional manner.
  • Maintain accuracy of claim payment and resolve short pay, over pay, and wrong payee situations with direction from manager or supervisor.
  • Assist with dealer receivable lists and high priority customer issues.
  • Perform miscellaneous duties as assigned.

Knowledge/Experience/Education/Training:
  • Minimum high school diploma or equivalent.
  • Basic PC skills within Windows environment.
  • Prefer some college level accounting or 1 year repair facility or dealership experience in service or accounting department.
  • General knowledge automobile repair terminology and procedures.
  • Bi-Lingual a plus.
  • Willingness to learn new technologies.

Abilities:
  • Ability to work independently as well as in a team environment; to respond to rapidly changing priorities in a multi-tasked environment.
  • Must efficiently multitask between customer service and payment functions.
  • Must exercise care in reconciling difference in payment amounts between repair orders and initial estimates.
  • Must operate keyboard and multiple computer programs.
  • Detail oriented and well-organized
  • Positive attitude
  • Strong verbal and written communications skills.

Work environment:
  • Fast paced office environment.
  • Heavy written and phone contact with client dealers, third party repair facilities and contract holders.
  • Heavy contact with department coworkers, adjusters and claims support staff.

Dimension Service Corporation is an Equal Opportunity Employer

Dimension Service Corporation - 11 months ago - save job - block
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