Claims Service Representative
Gallagher Bassett Services, Inc. - Burlington, NJ

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Gallagher Bassett Services, Inc. (GB)

we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most progressive property/casualty third party claims service organizations in our industry and throughout the world. Gallagher Bassett provides services to Fortune 1000 companies throughout 100 offices worldwide. For the past several years GB has ranked among the largest TPA's by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator." If you're looking for a professional career with an industry leader then you have come to the right place. Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.

Position Summary:
As a Claims Service Representative, you will assure that all aspects of lower exposure claims are administered in accordance with all pertinent requirements, policies and procedures. Duties will include, but are not limited to:

Effective works with and obtains information from clients, claimants, vendors, field personnel and other internal or external resources

Investigates losses to determine cause, scope and extent of damages and/or liability and possible subrogation

Evaluates claim for purposes of setting reserves and making appropriate payments

Documents all activity to support the outcome of the claim file

Achieves fair, equitable and timely claim disposition that is consistent with our customer and internal expectations

Communicates effectively with claimants, clients and other internal or external contacts

Maintains positive relationships, creates high level of satisfaction with our clients

Other duties as assigned

Additional Considerations:

No less than one year of previous work experience

Appropriately licensed and/or certified in all states in which claims are being handled

Ability to effectively operate a computer, knowledge of MS Office applications, and related claims and business software

Knowledge of claims investigation and settlement procedures and applicable state laws and industry standards

Work Traits:
Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions

Knowledge of accepted industry standards and practices

Solid analytical skills necessary to make decisions an resolve issues inherent in the handling of claims

Ability to plan and organize activities and workload and respond to multiple demands

Outstanding communication skills - both verbal and written

U.S. Eligibility Requirements:
Interested candidates must submit an application and resume/CV online to be considered

Must be 18 years of age or older

Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher Bassett Services, Inc. - 2 years ago - save job
About this company
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Since 1962, Gallagher Bassett Services, Inc. has been helping clients reduce their exposures to risk and the steep costs that accompany...