Allstate Insurance Company has an exceptional opportunity for a Claims Service Specialist in
The scope of this job is to support the claims department in an efficient manner on specific losses, as defined by the Market Claim Office Management team. The position will include telephone interaction with internal and external customers; responding to e-mail/voicemail messages in a timely manner; inputting data into a variety of Claim related computer systems; inputting property/auto information; processing payments; contacting insureds/claimants/vendors/other insurance companies to secure information to and perform other duties, as assigned.
The ideal candidate will have a High School Diploma or GED, and at least 1+ years of customer service experience. Candidates will need to be flexible and able to work effectively on a team, data entry, working knowledge of computers and Microsoft Office/Windows environment and strong communication skills. Insurance industry or automotive background is helpful. Candidates should be highly organized, self-motivated and have excellent verbal/written communication skills. Candidate should possess the ability to manage relationships in a fast paced environment, while demonstrating persistence and problem solving skills. Professionalism and a positive attitude are keys to success in this position. Maintain positive customer relationships by exhibiting a courteous and professional demeanor in all dealings with the public and fellow employees. Bilingual candidates are encouraged to apply.
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