Claims Support Technician
Crum & Forster Insurance Co - Morristown, NJ

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Claims Support Technician

Responsibilities:

-Data entry of Loss detail documents utilizing our Claims system which is critical to the inception of the claims handling process

-Prepare and maintain reports monitored by Management

-Research and investigate critical payments to ensure proper transmittal to claimant(s)

-Maintain an organized and structured Claims file room. Requires lifting of files and boxes

-Perform monthly quality control audits on claim files

-Distribute and process incoming mail to a large Claims Unit which requires pushing a mail cart

-General office duties including but not limited to: filing, photocopy/scan work, handling incoming calls, maintain fax mail boxes, order and maintain office supplies

-Provide back-up assistance to the front desk receptionist using a multi- line phone system

-Special projects as needed

Requirements:

-High School diploma/GED equivalent

-Service oriented

-Proficient use of Microsoft Office (Word, Excel, Access, Outlook), internet search

-Ability to multi-task in a fast paced environment

-Good written & verbal communication skills

-Ability to lift, bend and push

Crum & Forster - 17 months ago - save job - block
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