Under general supervision, utilizes a computer to edit, compile, input and retrieve files and information. Operates a variety of office equipment. Collects comprehensive demographic and insurance information required for facilitating timely and accurate billing of patients presenting for services. Leads employees’ duties; may supervise and process patient valuables in the absence of the supervisor. Performs cash handling. Will be cross-trained in all aspects of the position’s responsibilities including but not limited to: Bed Control, Inpatient, Urgent Care, Pediatric Urgent and Emergency, Emergency Room and Insurance Verification/Authorization .Makes recommendations for re-training and training incoming staff with guidance from training supervisor.
Education: Graduation from high school or possession of a GED certificate required.
Experience: Typically, three years of clerical experience.
Knowledge, Skills & Abilities: . Bi-lingual skills a plus. Excellent telephone skills and critical
analytical thinking skills, with an emphasis on customer service. Must pass Windows XP and typing
test (25wpm). Ability to work with the public explaining policies and procedures in a hospital setting.
The position requires availability to work on holidays and weekends in order to accommodate 24
hour, 7-day-per-week operation. Scheduling flexibility in order to accommodate 24 hour, 7-day-perweek
operation which includes hours of 7:00 AM to 3:30 PM; 3:00 PM to 11:30 PM; 11:00 PM to 7:30
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 500-bed acute care medical center, Denver’s 911 emergency medical response system, eight family health centers, 13 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, an off-site 100 bed non-medical detoxification unit and The Denver Health Foundation.
As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $4 billion in care for the uninsured since 1991. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving thirty percent of all Denver residents, or approximately 160,000 individuals and 40% of Denver’s children.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
When you live a mile high, you sometimes need a safety net; that's where Denver Health and Hospital Authority comes in. Though it...