Clerk
The Reading Hospital & Medical Center - West Reading, PA

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Performs clerical functions in the Human Resources Office and serves as office receptionist. Receives all incoming telephone calls. Answers phone within 3 rings 90% of the time, as observed by supervisor. Responds with the phrase, "Human Resources Department, (name) speaking, may I help you?" each time the phone rings, as observed by Supervisor.

Handles questions accurately, promptly and courteouspartment, (name) speaking, may I help you?" each time the phone rings, as observed by Supervisor. Handles questions accurately, promptly and courteously, as evidenced by no complaints to the supervisor. When voice mail messages are declined by callers, cos, completes telephone slips for phone messages, ensuring that date, time, return number, message and name of caller are all accurate. Messages are distributed within 1/2 hour of call.

Before transferring calls, name and nature of call are relayed to the the person being called.

The Reading Hospital & Medical Center - 20 months ago - save job - block
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About this company
81 reviews
After 145 years of service, Reading Health System continues to provide the most comprehensive care to the people of this community.