Client Banking Implementation Coordinator
Sedgwickcms - Memphis, TN

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Client Banking Implementation Coordinator


Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."

PRIMARY PURPOSE : To communicate standard bank offerings to clients, brokers, carriers and company program managers; to coordinate establishment of new client bank accounts; to provide direction to local offices and banking colleagues; and to perform escrow reviews as assigned.


  • Communicates standard bank offerings to clients, brokers, carriers and company program managers as required, including participation on New Client Implementation teams.

  • Provides day-to-day direction and leadership to local offices and banking colleagues.

  • Serves as liaison for clients, implementation managers, program managers, carriers, banking partners, check printing vendors, and Corporate IT colleagues to establish new bank accounts.

  • Maintains required documentation for authorized signers on existing bank accounts.

  • Works with clients, banks and local office to identify and resolve problems.

  • Maintains and confirms client/carrier escrow balances in loss fund accounts managed by the Company.

  • Creates and maintains database of escrow balances by bank account and retains confirmation letters signed by client/carrier.

  • Calculates escrow requirements annually (and as needed) based on actual loss activity and notifies client/carrier of adjustment needs.

  • Responsible for maintaining and confirming client/carrier escrow balances in loss fund accounts managed by the Company.

  • Analyzes historical bank account activity of client/carrier to uncover and identify shortfalls in the initial deposit balance; explains differences to client/carrier.

  • Responsible for collecting and maintaining appropriate documentation in client files supporting the implementation set-up and escrow requirements.

  • Manages the external confirmation process for clients' escrow balances.


  • Performs other duties as assigned.

  • Supports the total performance management initiative.


    Education & Licensing
    BS/BA degree strongly preferred. Courses in accounting, finance or banking preferred.

    Three (3) years of experience in banking, accounting or related business required.

    Skills & Knowledge
    • Strong oral and written communication, including presentation skills

    • PC literate, including Microsoft Office products

    • Strong analytical and interpretive skills

    • Strong organizational and multi-tasking skills

    • Good interpersonal skills

    • Good negotiation skills

    • Ability to work in a team environment

    • Ability to meet or exceed Performance Competencies

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical: Computer keyboarding, travel as required

    Auditory/Visual: Hearing, vision and talking

    NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    Sedgwick CMS is an Equal Opportunity Employer

    and a

    Drug-Free Workplace

    Additional Information:

    About this company
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