Client Development Coordinator
INC Research - Raleigh, NC

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Job Summary

INC Research is a top-tier therapeutically focused global clinical research organization (CRO) providing a complete range of Phase I – Phase IV clinical development services for the world’s biopharmaceutical companies. We proudly boast 43 of the world’s top 50 pharmaceutical companies as our customers. With approximately 5,000 employees across six continents and experience spanning more than 100 countries, we provide significant scale, scope and expertise to deliver innovative clinical development approaches and strategic alliances that meet the needs of our customers.

Core Responsibilities

As a Clinical Development Coordinator you will be responsible for:
•Works with Business Intelligence and Business Development teams to conduct research on prospective clients, recommends direct points of contact, and prioritize efforts.
•Initiates and maintains contact with prospective clients prior to Business Development involvement.
•Qualifies inbound leads for follow up from unallocated clients. Works directly with the Business Intelligence team to evaluate, research, and prioritize potential clients.
•Conducts detailed research on each account to assess ideal points of entry and potential pain points. Uses online resources to map out organizations and determine potential initial points of contact.
•Communicates with prospective clients in order to determine eminent clinical development needs.
•Validates prospective clients for potential transfer to Business Development.
•Documents progress in Customer Relationship Management (CRM), including lead research, and tracking contacts and follow-up.

Skills & Attributes

We are seeking candidates with the following key attributes:
•BA/BS degree in a biological science, related field, or equivalent education and experience.
•Some experience in Customer Relationship development and management, predominantly via phone.
•Working knowledge of clinical development.
•Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail. CRM skills beneficial.

You will also have:
•Effective written interpersonal, and presentation skills.
•Ability to conduct research using various online resources.
•Advanced problem solving skills relating to diligently researching prospective clients.
•Above average attention to detail, accuracy and organizational, skills.
•Ability to perform several tasks simultaneously to meet deadlines preferred.

Should you be interested in applying for this position, please visit our website: and search via requisition number 10451.

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract.

Occasionally required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

INC Research is an EEO, M/F/D/V and a drug-free workplace. INC Research voluntarily participates in the federal E-Verify work authorization program.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to . This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

INC Research is a company headquartered in the United States and that the personal information collected on its websites may be sent to, stored or processed in the United States or to any other country in which INC Research or its affiliates, subsidiaries or agents maintain facilities. While INC Research is committed to providing your voluntarily disclosed employment application information with a reasonable level of privacy protection, you should know that the general level of protection for personal information in the United States may not be the same as that provided in other countries. By using the INC Research website and/or providing INC Research with personal identifiable information, you fully understand and unambiguously consent to the transfer and the collection and processing of such information in the United States.

INC Research - 17 months ago - save job - block
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INC Research is not fazed by the four phases a new drug has to go through to get from idea stage to commericial adoption. The contract...