Client Manager
Development Dimensions International, Inc. - Pittsburgh, PA

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The focus of the Client Manager position is to meet client business needs and to develop and implement strategies to increase sales revenue that represents DDI’s Leadership and Selection Solutions.

Responsibilities
  • Implement specific marketing activities to acquire targeted prospects.
  • Implement specific account management activities to increase penetration and expansion in assigned client organizations.
  • Implement account management activities to build customer satisfaction and long-term customer loyalty.
  • Develop long-term high level relationships with key contacts in assigned accounts.
  • Collaborate with Business Development Manager, internal partners and sales team members to achieve sales team revenue goals.
  • Partner with consulting resources to ensure customer satisfaction on all projects delivered.
  • Interface with DDI corporate program developers/consultants/contract trainers and LSG and SSG business units to create best client-focused solution.
  • Manage client data base.
  • Write proposals, letters and respond to customer requests.
  • Work toward revenue growth in assignment as a goal.
  • Develop management plan for assignment.
  • Follow standard work processes
  • Manage assigned accounts by phone. Limited travel.
Basic Qualifications

(These are the minimum qualifications you need to be considered for the job)
  • 3-5 years of business experience
  • Proven ability to sell intangibles
  • Business acumen
  • Computer literacy
  • High level of initiative
  • Self starter with strong resilience
  • Motivation for telephone sales
Preferred Qualifications
  • BA/BS or Advanced business degree
  • Proven track record in sales in conceptual business solutions
  • Understanding of training and human resources