Client Manager
Development Dimensions International, Inc. - Pittsburgh, PA

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The focus of the Client Manager position is to meet client business needs and to develop and implement strategies to increase sales revenue that represents DDI’s Leadership and Selection Solutions.

  • Implement specific marketing activities to acquire targeted prospects.
  • Implement specific account management activities to increase penetration and expansion in assigned client organizations.
  • Implement account management activities to build customer satisfaction and long-term customer loyalty.
  • Develop long-term high level relationships with key contacts in assigned accounts.
  • Collaborate with Business Development Manager, internal partners and sales team members to achieve sales team revenue goals.
  • Partner with consulting resources to ensure customer satisfaction on all projects delivered.
  • Interface with DDI corporate program developers/consultants/contract trainers and LSG and SSG business units to create best client-focused solution.
  • Manage client data base.
  • Write proposals, letters and respond to customer requests.
  • Work toward revenue growth in assignment as a goal.
  • Develop management plan for assignment.
  • Follow standard work processes
  • Manage assigned accounts by phone. Limited travel.
Basic Qualifications

(These are the minimum qualifications you need to be considered for the job)
  • 3-5 years of business experience
  • Proven ability to sell intangibles
  • Business acumen
  • Computer literacy
  • High level of initiative
  • Self starter with strong resilience
  • Motivation for telephone sales
Preferred Qualifications
  • BA/BS or Advanced business degree
  • Proven track record in sales in conceptual business solutions
  • Understanding of training and human resources