Client Service Administrator
Liazon - Buffalo, NY

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Position Description:
A CSA provides administrative and enrollment support to Liazon client service managers during our busy season which is our open enrollment period.

Responsibilities Include:
Provide administrative support to Liazon Client Service Managers (CSM):
Assist with the benefit enrollment of Liazon clients
Handle additions and terminations throughout the year
Complete new group paperwork
Provide the CSM with necessary reports, including enrollment and payroll reporting
On-going collaboration with Liazon client managers
Set up of new chamber clients
Schedule and coordinate client meetings
Perform duties with minimal direction

Qualifications:
The following is a list of experience, technologies, credentials, skills and other items which are required for this position:
Bachelor's Degree preferred (relevant experience will be considered as a substitute for highly qualified candidates)
Health insurance and/or other employee benefit experience strongly preferred
Life, Accident & Health licensing preferred
Benefit Administration background, including solid understanding of consumer-driven health programs, strongly preferred
Team-first attitude and positive demeanor
Experience working in fast-moving entrepreneurial environments. Typical work week is 40+ hours
Excellent oral communication skills
Experience in MS Windows based software and database programs preferred.
Strong organizational skills
Ability to speak Spanish helpful, but not necessary
Authorized to work in the US
Personal Skills, Qualities, Aptitudes and Physical Requirements
Professional demeanor at all times
Self-starter with motivated personality.
Ability to accept supervision and perform as part of a team.
Ability to be flexible and adapt to change.
Ability to interface with people (groups and individuals) and communicate within various mediums (E-mail, telephone).
Fast learner
Must comply with Company policies and procedures and be responsible for own actions and conduct concerning safety and working conditions.

Company Description:
Founded in 2007, Liazon Corporation operates the market-leading private benefits exchange for businesses across the U.S. Its flagship product, the Bright ChoicesĀ® Exchange, is an online benefits store that is changing the way employers and employees buy benefits. Bright Choices helps employers save money on their health care costs by setting predictable budgets while guiding employees to purchase better coverage of health, dental, vision, life and disability benefits.
In six years, Liazon has grown to over 80 employees and now serves more than 2,000 customers, ranging in size from micro-employers to companies with over 2,500 employees. Company offices are in New York City, Buffalo, New York, and Waltham, Massachusetts.
The management team includes industry experts and pioneers from McKinsey and Company, CIGNA, Prudential, Online Benefits, Iron Mountain, and Watson Wyatt.
The company is backed by leading investors, including Bain Capital Ventures, Bessemer Capital Partners, Ingleside Investors, and Rand Capital, SBIC.
Company Website: www.Liazon.com

Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Liazon - 21 months ago - save job - copy to clipboard