Client Service Associate
Mariner Holdings, LLC - Leawood, KS

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An affiliate of Mariner Wealth Advisors, one of the top independent investment advisors in the country, is seeking candidates for a full-time Client Service Associate position in the Leawood, Kansas corporate office.

The Client Service Associate is responsible for the administration of client services as it pertains to client interaction and management of accounts. The position is also responsible for the administrative duties for the assigned team.

POSITION RESPONSIBILITIES:
  • Manage new client implementation process
  • Build and maintain client relationships aimed at client retention
  • Coordinate and direct client activities with other team members and assist as necessary
  • Maintain up-to-date familiarity of industry trends that affect the investment market
  • ·Understands the client’s organization and procedures
  • Understand the client’s overall business needs and identify value-added services that Mariner Wealth Advisors can provide
  • Maintain client paper files and electronic data files in a timely manner
  • Compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees, and collection consulting fees
  • Track client cost basis
  • Coordinate and schedule appointments
  • Responsible for the day-to-day administrative duties of the office, including but not limited to: marketing, accounts payables, and receivables
  • Adhere to ethics and employee code of conduct policies and, as appropriate, communicate the same to subordinates
  • Monitor all activities for evidence of fraud
  • Review activities within the job scope for sufficient controls to prevent errors and misstatements of financial results
  • Perform other duties as assigned
Required Skills
  • Positive attitude toward client relations to provide exceptional client service
  • Strong verbal and written communication skills are essential to effective client relationships
  • Technical knowledge of investment industry to include contract provisions and renewal processing
  • The ability to manage multiple tasks and maintain the necessary attention to detail
  • Ability to organize time and perform tasks with minimal direction
  • Highly organized with strong analytical skills
  • Deadline oriented
  • Strong PC proficiency on various products including MS Office Suite, specifically MS Excel and MS Outlook
  • Able to manage time effectively and multi-task
  • Able to work in a team environment
Required Experience
  • High school diploma required
  • Bachelor’s Degree preferred
  • FINRA Series 63 license required
  • Two or more years of related work experience in financial services and client service

Mariner Holdings, LLC - 13 months ago - save job
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About this company
Our firm, founded in 2008, is an employee-owned partnership with Mariner Holdings, LLC, a private company dedicated to meeting the...