Mixpo is hiring a Client Services Manager (CSM), who will work closely with a variety of customer contacts on a daily basis to train, share best practices, launch, analyze, monitor & optimize campaigns, coordinate with our media team, and provide general account support – all with a goal of driving faster adoption and utilization of the Mixpo platform, and achieving high customer satisfaction.
The ideal candidate should have a strong account management background working with clients in an interactive advertising agency or advertising technology business, with a thorough understanding of online advertising campaigns. This role requires strong project management skills including exceptional written and verbal communication abilities, managing client expectations, meeting deadlines, multi-tasking, and managing across functional groups.
Specific job responsibilities include:
Manage existing partner relationships to drive further adoption, increase campaign renewals and optimize creative executions
Partner with sales to activate, train and successfully launch new stations & campaigns
Provide daily support, best practices and insight to customers
Present campaign results and insights to maximize campaign effectiveness
Identify client needs and work with team members to provide online video advertising solutions
Provide regular account status updates via call reports and verbal communication
Specific job requirements include:
Minimum three years of client service experience at an online advertising technology, agency or publisher business
Bachelor’s Degree required, Marketing or equivalent degree preferred
Knowledge of interactive advertising and online media. Rich media advertising experience preferred
Creative thinking and problem solving abilities
Ability to work successfully with teams, handle multiple projects and meet deadlines
Proficiency with Excel, Word and PowerPoint
Strong entrepreneurial attitude required
Experience in a startup or fast paced technology environment desirable
If you are a self-starter, who is passionate about winning and being part of a fast growing team and company, we would love to talk.
Send your resume to firstname.lastname@example.org
Mixpo - 15 months ago