Client Service Manager
Mixpo - Seattle, WA

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Mixpo is hiring a Client Services Manager (CSM), who will work closely with a variety of customer contacts on a daily basis to train, share best practices, launch, analyze, monitor & optimize campaigns, coordinate with our media team, and provide general account support – all with a goal of driving faster adoption and utilization of the Mixpo platform, and achieving high customer satisfaction.

The ideal candidate should have a strong account management background working with clients in an interactive advertising agency or advertising technology business, with a thorough understanding of online advertising campaigns. This role requires strong project management skills including exceptional written and verbal communication abilities, managing client expectations, meeting deadlines, multi-tasking, and managing across functional groups.

Specific job responsibilities include:
Manage existing partner relationships to drive further adoption, increase campaign renewals and optimize creative executions

Partner with sales to activate, train and successfully launch new stations & campaigns

Provide daily support, best practices and insight to customers

Present campaign results and insights to maximize campaign effectiveness

Identify client needs and work with team members to provide online video advertising solutions

Provide regular account status updates via call reports and verbal communication

Specific job requirements include:
Minimum three years of client service experience at an online advertising technology, agency or publisher business

Bachelor’s Degree required, Marketing or equivalent degree preferred

Knowledge of interactive advertising and online media. Rich media advertising experience preferred

Creative thinking and problem solving abilities

Ability to work successfully with teams, handle multiple projects and meet deadlines

Proficiency with Excel, Word and PowerPoint

Strong entrepreneurial attitude required

Experience in a startup or fast paced technology environment desirable

If you are a self-starter, who is passionate about winning and being part of a fast growing team and company, we would love to talk.
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About this company
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Mixpo enables advertisers and publishers to build, deliver, and measure ad campaigns across display and social. Mixpo boosts the performance...