Client Services Coordinator
Cardlytics Corporation - Atlanta, GA

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Ability to identify and report trends and reoccurring customer service issues to manager
  • Demonstrate effective time management skills in order to handle a high volume of tickets
  • Daily monitoring, researching and managing of electronic inquiry tickets
  • Track and resolve inquiries in a timely manner, including follow-up to ensure final resolution is as expected
  • Update and manage internal customer service reporting on a daily and weekly basis
  • Help prepare customer service documents and resources for clients
  • Qualifications
    • Excellent customer service skills
    • Proficient with Microsoft Office applications
    • Quick learner and capable of adapting to internal systems
    • Strong written and verbal communication skills
    • Professional attitude
    • Well-organized and strong attention to detail
    • Ability to manage multiple tasks simultaneously
    Education Required
    • Associates degree required
    • 1+ year of related customer service experience
    Compensation
    • Competitive pay with potential for equity shares
    • Excellent benefits, including health, dental and vision
    Benefits We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits, potential equity for strong candidates, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

    Interested candidates should send cover letter and resumes to: resumes@cardlytics.com .

    Cardlytics is an Equal Opportunity Employer

    Cardlytics Corporation - 19 months ago - save job - copy to clipboard - block
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