Client Services Manager (Qualitative Research)
Verilogue, Inc. - Horsham, PA

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Job Description Our Client Services group conducts and delivers market research projects based on our extensive database of physician-patient conversations. In doing so, we apply various qualitative and quantitative research methodologies to deliver deep insights about disease education, treatment selection and emotional drivers of physician-patient behavior. Verilogue is seeking a Client Services Manager with healthcare market research experience to conduct and oversee all aspects of our dialogue based market research projects.

Primary Job Responsibilities
  • Build and maintain excellent client relationships through delivery of superior customer insights;
  • Lead a team of Client Services Researchers working on multiple projects, as assigned
  • Sell new business to existing clients working as part of a sales team
  • Derive and analyze physician-patient insights to answer client-specific research objectives;
  • Create and deliver strategic reports and presentations;
  • Coordinate with internal and external research partners; and,
  • Participate in product development and corporate strategy meetings.
  • Conduct qualitative interviews with physicians and patients

Key Competencies
  • Ability to manage and lead market research and/or marketing projects;
  • Proven project management skills with the ability to deliver multiple projects under tight deadlines;
  • Strong analytical, communication and presentation skills;
  • Experience moderating qualitative interviews and focus groups, both in person and over the phone;
  • High attention to detail and accuracy with the ability to prioritize, handle and oversee projects from inception through completion;
  • Provides opportunities for development of direct reports;
  • Finds ways to keep in touch with a broad spectrum of customers;
  • Proven organizational and relationship building skills; and,
  • Strong proficiency in MS Office (Word, Excel, Access, and PowerPoint).

  • Minimum of a four (4) year degree is required;
  • Five or more years experience managing and leading market research and/or marketing projects is required;
  • Knowledge of the pharmaceutical and healthcare industry or specific health-related conditions is desirable.

Additional Information Verilogue provides a base salary, bonus and equity plans commensurate with candidate experience and position requirements. Health and welfare benefits include medical, prescription, dental and vision plans. Other benefits include a 401(k) retirement plan, life and accidental death insurance, paid vacation and holidays. Our employees also enjoy flexible schedules and a casual work environment.

Verilogue rewards personal excellence in the pursuit of our common goals and is extraordinarily respectful of the individual and of the creative, intellectual and cultural diversity of our team. Our culture has allowed us to attract and retain talented individuals who are driven by a vision of the way we will transform the practice of health care communication.

If you are interested in joining Verilogue, please apply online at .

Verilogue, Inc. - 14 months ago - save job - block
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