Client Support Assistant
Crawford & Company 142 reviews - Schaumburg, IL

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Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.
This position could be performed from our RSG offices in Schaumburg, IL or Dallas, TX or San Rafael, CA.

Position Summary:
Handles production
client loads and other related production tasks, assists Account Management
staff with client support tasks, and is responsible for various office-related
administrative tasks.

Runs and verifies loads and other production tasks based on
pre-defined calendar and procedures.
Maintains production calendar, tracking when files are received,
loaded, verified and completed.
Assures that Account Management staff are kept apprised of
production status.
Brings production issues to the attention of Account Management / technical
staff and assists with timely resolution.
Supports Account Management staff with assistance on
day-to-day support activities, including data mapping.
Responsible for administrative tasks, including but not
limited to ordering of supplies.
Miscellaneous administrative and support tasks, as needed.

Bachelors degree or equivalent work experience
Proficient with Microsoft Office Suite, especially
Understanding of system capabilities and procedures
Working knowledge of risk management concepts, principles,
and technology a plus
Detail oriented
Excellent verbal and written communication skills

In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;

On-going training opportunities through every stage of your career;

Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

About this company
142 reviews
Crawford & Company is an international insurance services firm providing claims adjustment and risk management services to insurers and...