Client Technologies Technician I
Koch Business Solutions, LP - Atlanta, GA

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Full-time position for Workstation Services in Atlanta. The job entails: Daily customer ticket requests, computer builds, physical computer equipment moves, trouble-shooting hardware and software, project work, and other computer related tasks.

Other Considerations:
Available on-call as needed after normal business hours

Willing to work periodic workdays in excess of eight hours

Ability to lift 50 to 80 lbs

Work Experience / Skills Required:
Minimum of 2 years work experience relating to computer hardware (laptop and desktop) repair and maintenance in a network environment

Strong organizational, time management and communication skills

Knowledge and understanding of laptop and desktop repair, Microsoft Windows XP and Windows 7 OS, Microsoft Office products, and workstation client networking setup

Demonstration of excellent customer service skills

Proven ability to work independently with limited supervision

Demonstrate ability to use remote support tools

Ability to work well under pressure in a high tempo environment

Work Experience / Skills Preferred:
Hardware troubleshooting skills for HP and Dell laptops/desktops

Knowledge of Microsoft products (Office and OS)

Previous experience in a corporate environment

Install and configure Windows XP and Windows 7 OS

Dell and HP certifications a plus

Education Required:
2 years equivalent job experience in Deskside Support

Education Preferred:
Bachelors degree in an IT related field is preferred or 3 years experience in an IT related field

Koch Business Solutions, LP

is the centralized shared service company that provides assistance with information technology, human resources, finance and accounting, and facilities management for many global businesses of Koch Industries, Inc., one of the largest private companies in America. Koch companies, such as Georgia-Pacific and INVISTA, employ about 60,000 people with a presence in 60 countries and manufacture popular brands such as Quilted Northern® and Angel Soft® bath tissue, Brawny® paper towels, Dixie® brand tabletop products, as well as own brands including LYCRA® fiber, STAINMASTER® carpet and more. This diverse variety of businesses and their evolving demands create an inspiring work environment and incredible potential for long-term career opportunities.

To learn more about Koch Business Solutions visit us at:

We are an equal opportunity employer. M/F/D/V

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information:

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Koch Business Solutions, LP




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