Deschutes Rheumatology Clinic Administrator
Job Title: Clinic Administrator
Immediate Supervisor Title: Administrator
Supervisory Responsibility: Front office and back office personnel.
General Summary: An exempt part-time position responsible for managing operational, marketing, and personnel responsibilities for the partners of Deschutes Rheumatology, LLC.
Essential Job Responsibilities:
Assist in assuring compliance with project deadlines and timeframes.
Establish and maintain project administrative standards, procedures, and workflow. Coordinate and participate in meetings or work sessions related to project tasks. Create and edit, or coordinate creation and editing of large, complex project documents and spreadsheets as needed based on research and analysis.
Manage and track project milestones and deliverables; monitor project activities for compliance with state and federal laws, subcontractor or vendor abuse or fraud.
Work closely with IT Support Trainer to maintain, improve EHR, Phone, and various IT systems.
Monitor staff performance metrics.
Manage customer relationships.
Manage marketing strategy, website, and advertisements.
Recruit, and evaluate personnel; including front office and medical office support staff.
Work with other supervisors, managers, and physicians to facilitate cross-training and ensure inter-department communication and cohesion.
Coordinate and support project meetings as assigned and participate in project task forces and committees when requested. Develop and revise office procedures relating to specific project needs.
In connection with the billing department, monitor patient billing concerns, pre-authorization, payment plan, and financial assistant programs.
Experience: Minimum two years supervisory-level experience, preferably in medical practice setting.
Experience leading and developing personnel.
Experience interpreting laws, rules, policies and procedures and applying interpretations to specific situations
Experience with reimbursement mechanisms of healthcare.
Experience performing technical and administrative support functions requiring independent judgment, decision making and project resolution
Experience coordinating diverse activities to ensure completion of projects, tasks and assignments
Experience gathering and organizing information or data to prepare reports
Experience working independently
Experience with Microsoft Word, Excel, Access, PowerPoint, Visio, Outlook
Skill in identifying problems, researching, and recommending solutions.
Skill in developing and maintaining high level of quality care/quality assurance.
Skill in facilitation and communication.
Skill in exercising high degree of initiative, judgment, discretion, and decision making.
Ability to manage the overall provision of clinical services and build consensus among staff.
Ability to work effectively with diverse individuals at all levels of the medical practice.
Ability to handle many tasks simultaneously and deal effectively with changing priorities.
Ability to demonstrate full range of motion including handling and lifting patients, manual and finger dexterity, and eye–hand coordination.
Equipment Operated: Standard office equipment including computer hardware and software.
Work Environment: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations, and other conditions common to a clinic setting.
Mental/Physical Requirements: Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Occasional stress caused by multitasking and level of responsibility.