Clinic Receptionist
Seven Feathers Casino Resort - Cow Creek, OR

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POSITION PURPOSE:

The Clinic Receptionist must maintain a Professional appearance when greeting our Members and Guests of the Tribe in a friendly and inviting manner. The position also requires excellent organizational skills to maintain files, scheduling appointments, and keep accurate records of incoming calls.

ESSENTIAL FUNCTIONS:
  • To utilize & maintain training, maintain competency in compliance of operating procedures as they relate to standing office procedures.
  • Answer multi-line telephone system and direct all incoming phone calls to the appropriate staff. Take complete and accurate messages.
  • Provides professional customer service by greeting patients in a polite, prompt, helpful manner & provides any necessary instruction or direction.
  • Obtains & enters new patient demographics; updates insurance & patient information with each visit to maintain accuracy for billing.
  • Schedules future patient appointments utilizing EHR & scheduling GUII: Books, coordinates & reschedules appointments as needed.
  • Maintain filing & ensure security of medical records, performing specialized functions and special projects as directed.
  • Perform clerical and support duties as assigned by Office Manager, Medical Director and/or Health Director; Assist staff with various tasks as assigned.
  • Collects all co-pays & balances as required by office policies. Understands & can apply payments to balances.
  • Maintain daily accounting log of patient payments.
  • Distribute incoming mail, utilizing established timelines and accuracy.
  • Follows opening & closing procedures according to office guidelines.
  • Maintains clean & orderly waiting area including reading materials.
  • Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Maintain a working knowledge of all programs offered by the Health & Wellness Center.
  • Attends staff meetings as required.
  • Conducts self in accordance with tribal policies & employee manual.
QUALIFICATIONS:
  • High school diploma or GED, required.
  • Two years Medical Office Experience, required.
  • Working knowledge of office procedures, office equipment, word processing/computer experience and knowledge of government program rules and regulations.
  • Proficient in Microsoft Office Products, i.e. Word, Excel, Outlook and Power Point.
  • Must demonstrate proven effective interpersonal communication skills.
  • Demonstrate the ability to work effectively with staff, local agencies and individuals from different cultural & ethnic backgrounds in a friendly and professional manner.
  • Valid Oregon Driver’s License, required.
****TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE LINK BELOW, PRINT OUT APPLICATION AND SEND IT TO:

COW CREEK GOVERNMENT OFFICE

ATTN: HUMAN RESOURCES

2371 NE STEPHENS, SUITE 100

ROSEBURG, OR 97470

http://www.cowcreek.com/images/documents/application%20for%20employment.pdf

Umpqua Indian Development Corporation - 19 months ago - save job - copy to clipboard - block
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