Job Summary: Evaluates and monitors clinical services and outcomes, and develops and implements educational and quality improvement initiatives to promote staff education and improved clinical outcomes.
1. Holds case conferences with nursing staff to assure appropriate services and maintenance of regulatory standards.
2. Manages the patient services program to ensure compliance with Federal, State and local regulations, agency policies and procedures.
3. Guides clinical staff in the assessment of patient/family needs and the development of Plans of Care to meet those needs.
4. Evaluates the services provided by the clinical staff through a variety of means, including supervised field visits, case conferences and record reviews.
5. Performs reviews of OASIS documentation to ensure accuracy and maximization of financial reimbursement.
6. Audits records to ensure compliance with Federal, State & Local regulations, agency policies & procedures.
7. Documents the performance of clinical staff in accordance with Agency policy via annual written performance appraisals/evaluations on staff within your scope of responsibility must be completed by the established target dates.
8. Interprets and implements personnel policies, including recommending and carrying out appropriate disciplinary measures.
9. Rotates responsibility for 24-hour on-call with other professional members of the staff.
10. Screens and recommends the selection of qualified clinical candidates, and otherwise makes recommendation for staffing, including retention of new employees at the close of the probationary period.
11. Meets with staff to assure program procedures are working, adhered to and revised as necessary.
12. Participates in the meetings of the Professional Advisory committee, the Utilization Review Committee and the Quality Improvement Committee and other committees and activities as requested by the Director of Patient Services.
13. Interprets Selfhelp services and policies to the general public and other health service providers as well as to the recipients of Selfhelp’s services and their families.
14. Attends and represents Selfhelp at appropriate health and community committees and activities.
15. Coordinates evening, weekend and holiday coverage.
16. Acts as Selfhelp representative in the absence of the Director of Patient Services.
17. Acts as Community Health Nurse when necessary.
18. Assist with the development and implementation of staff in-services.
19. Collaborates with the Clinical Development Manager on quality assurance and education of staff.
20. Performs other duties as needed or requested.
Knowledge, Skills And Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Current license to practice as a Registered Professional Nurse in New York State; a Baccalaureate degree in nursing or health or human services field and two years' experience in home care.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manual. Ability to effectively present information and respond to questions from groups of manager, clients, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory Responsibilities: Supervises Clinical Staff and other members as delegated.
Selfhelp - 5 months ago