The Clinical Nurse Coordinator is a Registered Nurse is a member of the care delivery team. The Clinical Nurse Coordinator is responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. The Clinical Nurse Coordinator uses independent judgment and continued communication with the patient, family, physician and community resources to assist the patient in attaining a measure of outpatient health. The Clinical Nurse Coordinator demonstrates a commitment to the community and to the nursing profession.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.
- Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.
- Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Communication skills that designate the Clinical Nurse Coordinator as the voice/advocate for the patient.
- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients.
- Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.
- Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment.
- Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment.
- Adapts to change and demonstrates flexibility with the change process.
- Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises.
- Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process.
- Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.
- Triages patient situations and coordinates care with physician.
- Assist physician with all aspects of patient care including assessment, evaluation and education.
- Provides care for patients in a global, holistic method, responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit.
- Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits.
- Serves as primary nursing resource to patient caseload.
- Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care.
- Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and office practices.
- Patient documentation is comprehensive and promotes communication between caregivers.
- Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction.
- Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
Gateway Health Plan - 21 months ago