Essential Duties and Responsibilities:|
Plan, coordinate, and implement clinical evaluations to ensure clinical acceptance of Nonin products and technology.
Develops and disseminates information to Account Managers and others regarding issues related to customer acceptance of Nonin technology and products during the pre-sale and evaluation process.
Works with customers to introduce, promote, and increase the usage of Nonin products throughout a customer facility.
Provide installation, related in-service education, and integration to new clients to ensure customer satisfaction.
Provide information through formal presentations to Physicians, Allied Health, and Administration customers that detail the clinical and/or financial benefits of Nonin technology as related to the group.
Train US Business employees as well as other internal customers on the operation, features, and benefits of Nonin Products and technology.
Assist with the collection and dissemination of information or feedback provided by customers.
Evaluate new products or enhancements to Nonin technology to provide information and feedback to the Product Development and Marketing departments.
Provide product support to users either in person, or by written or verbal means.
Represent Nonin at various trade shows or educational meetings and complete all necessary reports.
Prepares reports and analysis of activities to the Director of US Business and/or other Nonin executives.
Continuously increases knowledge of new developments within the assigned market as well as Nonin products to perform as a subject matter expert.
Work with Regional Marketing team and complete one joint case study a year.
Maintain all Certification Vendor Hospital Credential.
Other duties as assigned by US Sales Director to support team.
Education & Experience:
Bachelors Degree in a clinical/science concentration or business, marketing, education, or communications or related field; or equivalent combination of education and experience.
Five years experience in a clinical discipline, preferably in a discipline that requires exposure and understanding within multiple clinical areas such as OR, ICU, Therapies, and medical/surgical patient areas for adult, pediatric and neonatal patient populations.
Demonstrate effective educational and presentation skills in diverse settings from one-on-one to formal large group situations.
Ability to work independently with little or no direct supervision.
Able to travel overnight to client facilities by auto or aircraft 70-80% of the time.
Advanced MS Office skills to develop effective reports, spreadsheets, and presentations.
Computer and technological skills to sufficient to learn the integration of Nonin technology with diverse customer monitoring and Electronic Medical Record platforms.
Prior clinical specialist experience for a medical device manufacturer in the critical care environment.
Clinical experience in adult and pediatric OR, PACU, and ICU environments.
Prior experience with Capnography and Regional Oximetry.
Experience in education within the clinical environment
Knowledge of patient monitoring and Electronic Medical Records.