Clinton IA INBOUND Retention Agent
Focus Services, LLC - Clinton, IA

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DESCRIPTION

Inbound retention representative.
We prefer sales experience but if you are willing to learn we are willing to teach. We want agents who are determined to be the best they can be on a daily basis while maintaining a positive attitude and taking pride in our company!

DUTIES

Retain customers wanting to cancel.
Excell in customer services.
Offer products available to customers.
Have a positive attitude.
Willingness to participate in contests and activities.
Become knowledgable in products we sell.
Attend training classes in full.
Be helpful to others around as this is a team environment.
Be punctual for shifts and meet scheduled adherance.
Live the company values.

QUALIFICATIONS

Must be able to type at least 25 wpm.
Positive attitude.
Willingness to learn/teachable.
Must pass background check.
Must pass drug testing.
Basic computer skills.
Conversational skills. Retain customers wanting to cancel.
Excell in customer services.
Offer products available to customers.
Have a positive attitude.
Willingness to participate in contests and activities.
Become knowledgable in products we sell.
Attend training classes in full.
Be helpful to others around as this is a team environment.
Be punctual for shifts and meet scheduled adherance.
Live the company values.

Focus Services, LLC - 12 months ago - save job - block