Manages day-to-day operations of the Club including marketing, promotion, development of staff, guest/member services, facilities and equipment maintenance and the purchasing and sales of all Pro Shop merchandise and budgetary control.
Ensure guest/member satisfaction associated with their use of the club/facility, tram operations and/or use of other related amenities at the resort.
Recruit, interview, select,
supervise, train and develop club, tram and pro-shop staff in the performance of their duties to ensure guest/member satisfaction.
Manage club desk operation including guest/member services, fitness center sign-in, tennis court reservations, Gift shop, tram operations
promotion of the club and resort.
Manage pro shop retail operation including ordering of merchandise, regular inventory, sales,
promotions and financial review to achieve budgetary goals and objectives.
Manage reconciliation and payment of commissions to tennis personnel and fitness instructors based on criteria outlined in approved commission plans.
Ensure proper maintenance and upkeep of club facilities, tram vehicles and related equipment.
Enforcement of club/facility/resort rules and regulations governing the use of the facility, its equipment and other property.
Assist Tennis Director in promotion of tennis lessons, programs, clinics, round robins, tournaments, socials, group sales packages, etc. for members and guests of the club/resort.
Meet and exceed club membership retention and new membership goals.
Assist General Manager in development of Club budgets and achievement of budgets.
Initiate, process and maintain club membership files and paperwork in accurate and organized fashion.
High School diploma or GED required.
Some college/degree strongly preferred.
Minimum of 5 years experience in providing guest services, preferably in club and/or retail environment plus minimum of 2 years supervisory experience.
United States of America- Florida-Miramar Beach
Nov 28, 2012, 2:28:42 PM
Wyndham Worldwide - 2 years ago
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Wyndham Worldwide Corporation is a hospitality company engaged in offering individual consumers and business customers a range of...