Interacts with guests and team members in a polite, courteous and hospitable manner to ensure an exemplary experience. Accurately take orders, give suggestions, conducts full and complete food/wine/beverage service, and monitor our guests' experience.
Answer guest questions regarding food items, beverages, special promotions, etc.;
Serves extensive array of beverage and food;
Provide service throughout the guests dining experience;
Place all beverage orders through the bartender(s);
Observes and monitors guests at the bar to respond to any and all needs the guest may have;
Adheres to all responsible alcohol consumption requirements as dictated by the State of Illinois;
Help to maintain the cleanliness and integrity of the bar by completing all side duties and special projects as issued by management team;
Position Requirements :
Must be have at least three years experience in an upscale environment;
Basic skills in reading, writing, arithmetic, speaking and listening;
Must be at least 21 years old in order to serve alcohol;
Must have completed the Bassett certification;
Must have excellent customer service skills.
Willing to work a flexible schedule including weekends and holidays;
Ability to relate to all levels of guests and management;