Critical Action Items:
Develops enthusiastically satisfied customers all of the time.
Welcomes and connects with every customer.
Discover customer needs and appropriately suggests product to enhance service and meet sales goals.
Assists customers with computers, copier, printer, and fax services
Responds to customer needs and says thank you to every customer.
Demonstrates the "Just Say Yes" behavior by taking care of customer needs.
Provides quality beverages consistently for all customers
Prepares GSC beverages to standards.
Follows health, safety and sanitation guidelines for all products and areas.
Maintains quality store operations
Follows standards for merchandising, stocking, rotating and storing products.
Performs cleaning tasks in accordance with the duty rosters and cleaning standards.
Presents oneself professionally and demonstrates clear communication with customer’s and team members.
Contributes to store profitability
Follows cash handling procedures and cash register policies.
Contributes to store goals for increasing sales and improving profits.
Takes responsibility to learn all aspects of the barista position
Takes initiative to learn and improve position.
Prepare drinks to ensure a maximum 3 minute turn-around per ticket
Maintain cleanliness in keeping with ServSafe guidelines
Other job duties as assigned
Education: High School Diploma, GED, or High School Equivalency
Effective oral communication skills
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Ability to demonstrate enthusiastic work ethic
Ability to deliver excellent customer service
BCFS IS AN EQUAL OPPORTUNITY EMPLOYER
BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...