Coffee Shop Barista
BCFS - San Antonio, TX

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Critical Action Items:

  • Develops enthusiastically satisfied customers all of the time.
  • Welcomes and connects with every customer.
  • Discover customer needs and appropriately suggests product to enhance service and meet sales goals.
  • Assists customers with computers, copier, printer, and fax services
  • Responds to customer needs and says thank you to every customer.
  • Demonstrates the "Just Say Yes" behavior by taking care of customer needs.
  • Provides quality beverages consistently for all customers
  • Prepares GSC beverages to standards.
  • Follows health, safety and sanitation guidelines for all products and areas.
  • Maintains quality store operations
  • Follows standards for merchandising, stocking, rotating and storing products.
  • Performs cleaning tasks in accordance with the duty rosters and cleaning standards.
  • Presents oneself professionally and demonstrates clear communication with customer’s and team members.
  • Contributes to store profitability
  • Follows cash handling procedures and cash register policies.
  • Contributes to store goals for increasing sales and improving profits.
  • Takes responsibility to learn all aspects of the barista position
  • Takes initiative to learn and improve position.
  • Measurable Deliverables:

  • Prepare drinks to ensure a maximum 3 minute turn-around per ticket
  • Maintain cleanliness in keeping with ServSafe guidelines
  • Other Responsibilities:

  • Other job duties as assigned

  • Qualifications

    Education: High School Diploma, GED, or High School Equivalency


  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to demonstrate enthusiastic work ethic
  • Ability to deliver excellent customer service


    About this company
    32 reviews
    BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...