Coffee Shop Program Director
BCFS - United States

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Supervises: Back of the house and front of the house staff

Critical Action Items:

  • Manage employees, to include recruitment, onboarding, and training
  • Program development
  • Finance oversight and management
  • Program reporting to BCFS and funding sources
  • Enhance the delivery of services to residents of the near west side of San Antonio and/or surrounding areas
  • Seek funding opportunities to support current and future programs
  • Maintains accurate records and documentations as required by BCFS and regulatory bodies
  • Oversee management of daily restaurant including catering

  • Measurable Deliverables:

  • Ensure program is meeting objectives
  • Ensure budget is being met every month
  • Ensure profit margin is achieved every month
  • Ensure revenue goals are achieved every month
  • Ensure the immediate Westside community is engaged in services provided

  • Other Responsibilities:

  • Member of IMT. Attends all mandated trainings for IMT and reports for active duty when required.
  • Other job duties as assigned.

  • Qualifications

    Education: Bachelors degree in social service or a human relations related field, prefer advanced degree in social service or related field

    Experience: Minimum 3 years in community ministry work and/or community based programs, minimum 1 year in supervisory capacity. Minimum 1 year experience in food service establishment


  • Maintain compliance with all BCFS policies and procedures.
  • Maintain compliance with all federal, state, and regulatory guidelines and requirements.
  • Report suspected child abuse/neglect to the Executive Director of Community Based Services and appropriate regulatory and law enforcement agencies.
  • Flexible schedule that will occasionally include early mornings, nights and weekends
  • Must be willing to deploy when notified for any response to the BCFS Emergency Services Division.
  • Must be able to use up to 50 lbs of force occasionally and or a small amount of force frequently or continuously to lift, carry, push, pull, or otherwise move objects. Walking and standing are required regularly.
  • Must be able to work under minimal supervision
  • Maintain confidentiality with regard to program participants
  • Must possess a Texas Driver’s license
  • Ability to work with culturally diverse youth and families.
  • Excellent communication skills, written, verbal, and able to make presentations to community and support groups.
  • Must possess a comprehensive field of knowledge in restaurant management, healthy eating, and program evaluation.

  • BCFS - 18 months ago - save job
    About this company
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    BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...