Collections Agent
Aditya Birla Group 76 reviews - Eden Prairie, MN

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As a Collections Agent, you will make demand for payment upon customers (both individual consumer and/or businesses) assess the circumstances surrounding the cause of delinquency and decide upon an appropriate course of action.

  • Through communication with customers, secure proper payment schedules, advise of their obligations, and the principles of credit and credit standings.; Previous collections experience or equivalent work experience preferred
  • Counsel customers to assist in finding funds to meet account obligations.
  • Provide thorough, efficient, and accurate updates on each account via our collection platform for every call made or received.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations which regulate the collections industry.
  • Knowledge, understanding, and compliance with all corporate policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.
Essential Qualifications:
  • High School Diploma or General Education Development (GED) certificate
  • Basic computer skills

About this company
76 reviews