Our client located in Coon Rapids, MN is now hiring multiple Collections Agents. Schedules can vary: primary hours on 1 st shift; must be open to 2 evenings each week; Fridays off or half day; and one Saturday per month. Mid skilled level agents earn on average, $12.00-$18.00 hourly.
· Place outbound calls for defaulted accounts
· Negotiate debt recovery, setting up payment schedules
· Document account activity
· Answer questions and provide customer service support
- High School Diploma/GED.
- Solid/stable customer service background, including telephone skills
- Excellent verbal and listening skills
- Familiarity with a PC and typing of 30+ wpm
- Decision making abilities
- Ability to work in a fast-paced environment
- Ability to negotiate and influence debtor decisions
- Strong interpersonal skills-ability to work within the framework of a team
- Must complete pre-employment drug and background screening
Positions offer paid training, guaranteed salary + commission, monthly incentive contests, flexible schedule options a comprehensive benefits program including paid vacation and sick time, and much more!
Top Talent Solutions - 2 years ago