Employee Type: Full-Time
Industries: Credit and Collections
Manages Others: No
Job Type: Credit & Collections
Education: High School
Experience: 2 to 5 years
Ryan Herco Flow Solutions is a leading distributor of fluid handling products, providing ultrapure, corrosion -resistant fluid flow systems and expertise. Our broad customer base includes electronic component and equipment manufacturers, many chemical, water treatment, metal finishing, pollution control and biotechnology companies as well as OEMs and mechanical contractors.
About the Opportunity: Build your career here and experience the advantages that come with working for one of the most respected names in the industry. Ryan Herco Flow Solutions offers a unique environment that fosters individual growth and rewards performance. The work environment is fast-paced and high-energy fun.
We need a talented individual to fill the role of Collections Representative for Ryan Herco Flow Solutions in Burbank, Ca.
DO YOU HAVE AT LEAST A YEAR OF CUSTOMER SERVICE AND OFFICE EXPERIENCE?
If so, build your career here and experience the advantages that come with working for one of the most respected names in the industry. We offer a unique environment that fosters individual growth and rewards performance. The work environment is fast-paced, furious, and high-energy fun.
We need a talented individual to fill the role of a strong Collections Representative in Burbank, CA.
Duties and Responsibilities:
In your role as Collections Specialist you will be responsible for Collections activities related to our business portfolio. You will manage collection and account resolution with customers of delinquent accounts, and provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.
·Daily interaction with outside customers, including follow-up with customers when expected payment has not been received.
·Promotes positive customer relations by effectively communicating with customers on the phone.
·Call customers for notification of amount due or offers assistance to expedite prompt payment.
·Maintains good customer relations and professionalism at all times.
·Other duties as assigned.
We are willing to be flexible with the right candidate. This is a full- time position and work during the hours below.
Monday – Friday, 8am – 5pm (Flexible)
·High School Diploma or GED
·Minimum of 1 year of customer service experience
·Minimum of 1 year of experience working in an office environment
·Basic to intermediate Excel skills
·Good phone mannerisms
• Knowledge of Dunn & Bradstreet credit rating reports
• Some college accounting courses desirable
* Vacation/Sick/Holiday Pay
* Medical (PPO)/Dental/Vision
* Short-Term Disability
* Life Insurance , AFLAC
* 401(k) with company match
*Preferred method of resume submission: apply-on-line. If resume emailed: MS Word, one file attachment only please! Ryan Herco Flow Solutions is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Drug-free work environment.