Collections Representative
TBC Corporation - Palm Beach Gardens, FL

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General Summary

As aCollection Representative I for TBC Shared Services, you will be responsible for contacting customers for payment, reconciling AR accounts, coordinating collection efforts with warehouses and releasing credit holds.

Primary Responsibilities · Contacting customers for payment
· Developing payment plans for customers in past due status
· Interface with sales and operations to communicate various customer related issues
· Release customer orders on credit hold
· Drive resolution of disputed accounts receivable items
· Interface with credit department for the purpose of reporting customers that are in distressed financial condition
· Develop tracking reporting for the purpose of collections results and follow up
· Support TBC Code of Business conduct
· Other duties as assigned
Minimum Requirements
Education & Experience

· High School diploma, some college perferred
· A minimum 2-5 years experience in Credit and Collections (B2B Collections)
· Proficient in reconciling customer accounts (matching debits and credits)