Top One Coaching is an industry leader in real estate, business and internet marketing education and training. We provide high-level entrepreneurial education to domestic and international clients. Our focus is to teach others to achieve their financial goals though one-on-one, interactive remote training. Our company is based in Cape Coral, FL.
Top One Coaching is seeking experienced, professional Collections Representative. This is an entry level position that performs a core function of our company. Applicants should be prepared to:
- Receive calls and inquiries from clients as to balances, refunds, and payment plans.
- Communicate with clients in regards to collecting on past due accounts or troubled accounts.
- Manage the A/R for outstanding client balances.
- Send final notices, collection letters, etc. when clients fail to pay.
- Utilize our CRM system to generate updates and pass information
- Work flexible, non-traditional hours (Monday through Thursay, 12pm – 9pm, Fridays 9am – 6pm)
- Ability to perform essential duties
- Ability to identify and resolve collection issues
- Ability to document accounts clearly
- Ability to analyze End of Month reports and Aging reports
- Strong organizational skills
- Ability to perform basic mathematics
- Ability to clearly communicate written and verbal instructions
- Ability to efficiently manage multiple tasks and prioritize
- Ability to demonstrate proper telephone etiquette and computer skills