Collections Specialist, Beachwood,
due and current charges due from tenants.
ESSENTIAL JOB FUNCTIONS
accounts, and identifies and collects on delinquent accounts and
customers with delinquent accounts and attempts to resolve
delinquency in a timely manner in accordance with company collection
collection efforts in Tenant Notes, and maintains Tenant Notes for
defaults and Legal Demand requests by forwarding requests to the
Administrative Assistant for processing in a timely
tenant information requests related to tenant accounts and determines
appropriate course of action. Coordinates communication to tenants in
a timely manner.
special projects and performs research work for legal as it pertains
to collection activities.
Education, Training and/or
degree, or equivalent. Two to three years collection/customer service
Knowledge, Skills, Abilities and Personal
customer service skills; ability to remain calm and firm in all
discussions via verbal and written communication
follow-through skills on problem resolution.
attention to detail; organized.
Understanding of real estate leasing and terminology, as
well as standard lease clauses.
interpersonal and communication skills.
skills; accounting system, database and spreadsheet software
degree in business, accounting or related field.
Collections experience in a commercial real estate
DDR is an owner and manager of 396 value-oriented shopping centers representing 108 million square feet in 39 states and Puerto Rico. The...