Collections Specialist
Electronic Systems 28 reviews - Norcross, GA

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This position will be responsible for business to business Accounts Receivable collections for a technology company located in northeast Atlanta.

Position reports directly to Accounts Receivable Manager.


•Focus on lowering the Days Sales Outstanding and keeping assigned accounts less than 60 days aged.
•Make outgoing collection calls.
•Handle in-coming customer service calls.
•Troubleshoot payment issues/discrepancies.
•Determine when delinquent accounts need to be put on credit hold or passed to management with recommendations.
•Document in system all activity on accounts – all notes must be maintained current.
•Responsible for maintaining and managing assigned accounts.
•Maintain/update applicable spreadsheet tracking for various accounts, if necessary.
•Daily trips to post office to pick up mail/checks.
•Co-ordinate with RMA personnel as necessary on outstanding AR issues.
•Understanding of Construction contracts and AIA billing processes
•Ability to assist in other areas of Credit and Collections department as necessary
•Special Projects as assigned


•3-5 years collections or relevant work experience
•Strong written/verbal communication skills
•Must be willing to spend a majority of the day on the phone with customers in a professional, tactful manner/tone
•Self-starter with strong sense of urgency
•Problem solving skills
•Excellent customer service skills
•Team player with a positive attitude
•High level of multi-tasking skills; detail oriented; dependable
•Excellent organization and follow-up skills
•Well versed in Microsoft Office Programs – particularly Word, EXCEL

We are an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace

About this company
28 reviews
Electronic Systems, Inc. (ESI) delivers market-leading technology solutions, exceptional service and consulting expertise to businesses and...