Collections Specialist
Fishnet Security - Overland Park, KS

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Responsible for initiating calls to delinquent customers to collect payments and settle accounts.

  • Contact customers with delinquent accounts and initiate appropriate action
  • Resolve credit balances as well as short payments.
  • Work with our Sales organization regarding efforts to collect accounts receivable
  • Research and resolve issues that are delaying payment from customers and work with Billing Specialists to resolve billing issues
  • Communication with the Management and Senior Credit Analyst regarding difficult, complex collection issues
  • Prepare weekly updates regarding collection status and issues to AP Specialist
  • Prepare correspondence on delinquent accounts requiring special handling.
  • Other duties as assigned

  • High school diploma or general education degree (GED) required.
  • Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
  • Proficiency with Microsoft Office required.
  • Experience with internet navigation and Adobe Acrobat required.
  • Ability to work with computer software, including CRM applications (, Dynamics SL (Solomon)) preferred.
  • Outstanding time management and organizational skills required.
  • Excellent written and verbal communication skills required.

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