Collections Specialist
UTi Worldwide - Portland, OR

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This position will assist the Senior Collections Analyst in the following areas: communicate with internal clients [branches] regarding past due clients; determine credit eligibility for new clients & assign credit limits up to authorized amounts; prepare journal entries; determine if existing clients are eligible for credit limit increases; release credit overrides; & assist with cash allocation. The position requires the use of multiple computer systems. Position will also assist with other related duties & special projects as needed.


Position will require a strong mathematical aptitude and basic understanding of accounting principles. Collection function is decentralized and contact is primarily with internal clients to resolve outstanding past due balances. It will be necessary to develop strong working relationships with the branch personnel & work as a team to resolve problems & collect past due monies. An understanding of third party credit reports such as Dun & Bradstreet and a basic understanding of customer financial statements will be very important with regards to the credit function.


  • Act as backup to Senior Collections Analyst when necessary
  • Release credit overrides
  • Perform credit reviews & assign credit limits if applicable
  • Prepare journal entries
  • Coordinate with third party collection agency for clients placed for collection
  • Maintain bad debt provision adjustment and credit balance schedules
  • Assist with cash allocation duties
  • Communicate with internal and external clients to assist in the collection of monies
  • Since this is a shared service environment, metrics will be established & are expected to be met
  • Generate weekly & monthly reports


Position Requirements

Education and/or Experience
Minimum Associates degree – Bachelor degree preferred
Strong understanding of basic accounting principles: debits, credits, journal entries, & concept of general ledger as well as the business process underlying the Invoice to Cash function
Some experience with commercial collections [1 – 2 years]
Strong verbal and written communication skills
Some experience with cash application
Previous experience with third party credit reports [i.e., Dun & Bradstreet]
Previous credit review experience preferred
Ten key by touch with minimum proficiency of 7500kph
Proficient in MS Office products - Intermediate Excel, Word and Outlook skills
Experience with Oracle & AS400 computer operating system helpful, but not necessary

Language Skills
Fluent in English
Requires ability to read and comprehend English.

Mathematical Skills
Basic to intermediate mathematical aptitude, primarily accounting

Excellent communication skills, both written and verbal
Excellent problem solving skills and evidence of problem resolution
Ability to work independently with minimal direction or supervision
Customer (internal & external) focused – identifies and demonstrates sensitivity to and understanding of customer needs
Team player that can adapt to changing priorities and the ability to be flexible
Ability to work in a fast paced environment and meet strict deadlines

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; sits, walks, stands, push/pull; talk or hear. The employee consistently uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.
UTi is an EEO

About this company
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UTi Worldwide has no planes or ships of its own, but it moves freight around the world. The company is a leading provider of air and ocean...