Collections Account/Customer Care Agent needed for Call Center!!!
Great negotiators are great candidates!! We will train the right person to be successful!
Convergent Outsourcing Inc. is part of the CRI family of Accounts Receivable Management Agencies. As an entity, and combined with all of the CRI companies, we are among the oldest, largest, and most technologically advanced collection service providers operating in the U.S. Today.
We are looking for Collections Account/Customer Care Agents to for our March New Hire Orientation/Training. We offer full time positions with great benefits, growth and advancement opportunity.
If you are career minded, highly energetic, and a pro on the phone; come join our winning team! Along with our industry leading benefits we also offer a lucrative commission structure.
HOURLY: $10 - $11 DOE
- Competitive hourly wage
- Paid training
- Discounted Bus Cards
- Hourly pay + commissions
- PTO and Paid Holidays
- 401(k)/Scholars Choice Enrollment
Knowledge and Skills
High School Diploma/GED
FDCPA knowledge is a plus
Excellent interpersonal skills and integrity
Professional phone etiquette
Ability to solve problems
Work well in a team/competitive environment
Ability to sit or stand at your desk for at least 90% of you work day
No issues on Background with theft or violence of any kind
Must be flexible to work between the hours of 6:00am and 9:00pm
Stable work history
Required to type 35 WPM or more
Cannot request time off during first 90days
Available for overtime
Follow Information Security Policy to ensure all client, customer and debtor information remain strictly confidential