Responsible for the sales, service, and retention of a portfolio of Commercial Markets Group's largest, most complex and highly profitable deposit and credit based commercial customers. Incumbents are responsible for new business development, portfolio management, credit quality, and overall relationship management of an assigned portfolio of commercial customers. Requires demonstrated leadership qualities and ability to function independently in the development and management of sophisticated customer accounts that meet the bank's lending requirements and maximize profitability while minimizing risk.
Interfaces with the investment banking community on commercial business transactions.
Monitors credit quality within assigned portfolios and takes action as appropriate.
Participates in joint calls with business partners to develop customer relationships and support specific product sales across business lines.
Represents CMG in civic and community functions to further enhance Santander's image and develop expanded business.
Works closely with the Managed Assets Division concerning relationships under management.
Works with internal and external auditors and corporate compliance to ensure conformity with bank policies and procedures and federal and state regulations.
Acts as mentor to Financial Analysts, Portfolio Managers and/or less experienced Relationship Managers.
Cross-sells the Bank's commercial products and services to existing customers.
Serves as primary contact for new business development which focuses on the acquisition of the most complex and highly profitable commercial customers and is a significant contributor to the team's success.
Identifies, evaluates, structures and documents commercial credit transactions to ensure maximum profitability with reasonable risk.
Builds and develops customer relationships to position Santander as the bank of choice.
Bachelors Degree in Business Administration, Finance or related field, or equivalent work experience in commercial banking.
10 to 15 years of experience
Ability to mentor and develop a team.
Ability to work independently and leverage professional relationships within and outside the bank.
Full utilization of sales automation tools and related technologies.
Superior knowledge of commercial banking products and services (both credit and non-credit), Sovereign Bank's Credit Policy and Procedures, competitor product lines and commercial compliance regulations.
Superior knowledge of financial analysis, risk evaluation, loan documentation and commercial loan collection activities.
Superior sales, presentation, interpersonal, negotiation and written and verbal communication skills.
Working knowledge of and experience with the investment banking community and its practices as it applies to middle market banking.