Communication and Administrative Assistant
Family Focus, Inc. - Chicago, IL

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POSITION: Communication and Administrative Assistant

REPORTS TO: Program Support Manager

OVERVIEW: Family Focus’ mission is to promote the well-being of children from birth by supporting and strengthening their families as individual units and within their communities. We are committed to ensuring our centers provide exemplary services with innovative programs and that family support principles are integrated into every aspect of the work. The Communication and Administrative Assistant will support the promotion of the organization’s efforts and manage general public inquiries regarding our programs. The Communications and Administrative Assistant will report to the Program Support Manager to coordinate strategy as well as proper branding and tone. This position will be an integral part of efforts to broaden the reach of our services.


• Identify and produce impactful stories and testimonies to highlight the efforts of program staff, volunteers, and participants
• Respond to “walk-in” inquiries and phone calls of community members regarding program services
• Manage social media accounts to maintain community members informed of our efforts
• Contribute to the production of the organization's newsletter and other media communications (i.e. press releases)
• Collaborate to develop the organizational response to inquiries about donations and volunteers
• Represent on occasion the organization at community wide events
• Create and conduct media communications (i.e. Press Release)
• Oversee administration duties as assigned

Mandatory Job Qualifications QUALIFICATIONS:

• Ability to speak, read, and write on a professional level in both English and Spanish
• Associate Degree/Certification in Communications or other related field from an institution of higher education OR at least 2 years professional experience
• Experience that includes a blend of advocacy and media relations
• Must be knowledgeable of the various social media workings
• Strong interpersonal skills and ability to work in a team - 15 months ago - save job - block
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