Communications Manager
A10 - Jacksonville, FL

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Location :
Jacksonville, FL

Experience Level :
Start Date / End Date : 01/21/2013 / 01/19/2014


Contracted Communications : Responsible for providing a variety of communications services that support internal and external programs, including (but not limited to) the development and implementation of integrated communication / PR programs to support business objectives, developing and implementing strategies to increase social media presence, and assisting other communications team members on specifically assigned projects.

Primary Responsibilities

  • Internal Communications: Develop and implement integrated internal communications programs that address business, cultural and employee engagement objectives
  • Develop and implement impactful strategies and messaging based on key data that inform, engage and align employees around key business strategies and objectives
  • Organize and implement internal communication activities, either independently or in partnership with other team members, including but not limited to:
– Employee meetings (e.g., global town hall meetings)

– Create and implement social media strategies in accordance with defined business objectives

– Develop external PR programs/materials for assigned projects

– Develop and implement metrics to measure the effectiveness of assigned internal and external communications programs and vehicles

  • Proactively identify and manage emerging issues; adjust programs as appropriate
  • Participate as an active member of assigned functional or project teams
  • External Communications: Develop and implement external communication strategies to support identified business objectives
  • Issue management / crisis communications: Participate in the development and approval of messaging; identify potential external spokespeople and assist in their training
  • Participate in the planning, development and implementation of integrated programs that can be leveraged by the regions and support the business objectives of the company
  • Manage and coordinate assigned resources
  • Assigned contractors, temporary employees and agencies while supporting and encouraging teamwork
  • Proven performer with 5+ years of experience managing internal and external communications programs in a company, NGO, government agency or public relations agency
  • Proven track record of successful public relations / communications, corporate communication, product communication support and / or media relations achievements
  • Proven ability to produce quality communications output with minimal supervision and in accordance with predefined timelines
  • Excellent organizational and project management skills, including the ability to develop successful working relationships with senior executives
  • Experience in dealing with national and local media, social media
  • Experience in managing project budgets
  • Bachelor's degree in liberal arts, business or related discipline (communications or journalism a plus)
  • Previous supervisory experience a plus
This position is based in Jacksonville, Florida