Communications Manager
Harvard University - Cambridge, MA

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Reporting to the Department Administrator, the Communications Manager as part of the Harvard Family Research Project’s (HFRP) Communications team works closely with research staff to plan, develop and produce written and multimedia content for all web-based and print publications as a major part of HFRP’s overall strategic communication efforts. HFRP conducts and shares research on early childhood education, family engagement, and OST programs and policies, develops tools, and highlights innovations with a large national audience to support their efforts to ensure that children, families and communities have the services and supports they need to succeed. HFRP is looking for a creative, proactive and experienced person seeking to work with a dynamic organization to further develop its overall strategic communication plan and build and implement the social media component.

Working independently and in collaboration with other HFRP researchers and staff, the Communications Manager has the following responsibilities:
  • A s a member of HFRP’s Communications team works with senior researchers to create a communications plan and related strategies that help to fulfill the organization’s mission.
  • Contributes to the creative development of publications and multimedia content to effectively communicate research findings and promising educational practices to a diverse audience of policymakers, practitioners and the media. Involves writing and editing content.
  • Supports continuous learning and improvement through periodic reporting of HFRP’s accomplishments -- based on Web analytics and other types of data --and recommends action steps for improving HFRP’s communications efforts.
  • Explores and pursues opportunities to enhance the reach and visibility of HFRP’s work with national educational organizations, philanthropic foundations, journalists and other influential entities.
  • Writes and edits content for social media, press releases and other forms of communication.
  • Keeps current on the industry trends, serving as a technical resource for the department’s webinars and multimedia content.
  • Updates and maintains publications inventory, tracks usage of publications/materials, and prepares materials for conferences.
  • Transfers video and audio files to Web-ready files; using digital photos, designs layouts in InDesign, Word templates, etc., and graphics in Adobe Photoshop/Illustrator; and uses HTML and eZPublish content management system to create and update webpages on HFRP’s website.
  • Other relevant duties as assigned.

This is a term position, grant-funded through December 31, 2013 with a strong likelihood of continuation.

Candidates who wish to be considered for this position must submit a cover letter with their application. Multimedia content and writing samples will be required of all finalists.

Basic Qualifications
Bachelor's degree plus at least 4 years professional experience in publications and in multimedia content required.. This role requires demonstrated proficiency in HTML, Adobe Creative Suite (InDesign, Illustrator, Photoshop), video editing software such as Final Cut Pro and iMovie and website content management systems. Must have demonstrated experience with web design and creating graphics suitable for web. Excellent written communication skills required.

Additional Qualifications
Master’s degree in Publishing and Writing preferred. Strong writing and editing skills include ability to translate academic prose to language accessible to diverse audiences and experience writing abstracts, research publications, short articles, marketing copy, press releases, social media, and correspondence. Working knowledge of eZ Publish is preferred. Ability to meet frequent deadlines a must. This position requires working independently, collaboratively, and as part of a cross-functional team; participation in regular team meetings; and excellent writing and editing skills. Demonstrated project management and online/print design, editing, and writing skills; excellent attention to detail, ability to handle multiple projects simultaneously under challenging deadlines and be flexible and adaptable to changing needs and priorities. Must be able to handle confidential information with discretion and exercise outstanding judgment.

Additional Information
The Harvard Family Research Project (HFRP) is a leading national resource for information and research on family involvement practice, policy, evaluation, and professional development. Since 1983, HFRP, located at the Harvard Graduate School of Education, has helped stakeholders develop and evaluate strategies to promote the well being of children, youth, families, and their communities. We have one overarching goal: to provide practical information that will stimulate innovation and continuous improvement. A core component of HFRP's work centers around conducting and writing about evaluation in a way that is accessible and meaningful to multiple audiences (including non-profits, foundations, and policymakers), promoting the use of evaluation for learning, innovation, and accountability. To learn more about HFRP, please visit

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