Communications Manager
UnitedHealth Group - Cypress, CA

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Bring your communication bravado, and help change the world one bold idea at a time. You can help drive the change that improves the health care system for the benefit of millions.


This position reports into the Appeals and Grievances (A&G team) team within UnitedHealthcare Benefit Operations and will lead internal communication for A&G; develop and implement strategic and tactical planes for internal communications initiatives aligned to the overall A&G business strategy.

Primary Responsibilities:

• Partner with SVP of A&G on developing presentation materials on business updates for executive and C-suite leaders.
• Design, develop, execute and monitor the overall communication strategy for A&G.
• Primary liaison with internal stakeholders – provide accurate communication and updates.
• Collaborates with business leaders to respond accurately to leadership questions and directs written response and
distribution method.
• Proactively builds effective relationships and positive communication with business leaders to ensure readiness to respond to quick turnaround deliverable internal communications requests.
• Develops and manages budgets for internal communications projects.
• A&G internal relationship development- proactively builds effective relationships and positive communication with business leaders
• Partner with A&G leaders in developing the overall engagement strategy, coordinate with management team on executing the strategy.

Requirements Qualifications:

5+ years Healthcare insurance experience (Strongly preferred)
5 years of communications or corporate writing and editing experience within a matrix organization at a leadership level
5+ years experience analyzing and interpreting business metrics (financial or technical data) with the ability to communicate information for various audience levels.
5 years experience building relationships with internal stakeholders.

Candidate must be fully proficient with the full suite of MS Office: Word, Excel, Powerpoint, Visio required
Intellectual curiosity - An ability to understand the business, gather and interpret information, translate into communication
Proven experience building internal work relationships
Bachelor's Degree in Communications, Journalism or Public Relations highly desired

UnitedHealthcare, part of the UnitedHealth Group family of companies, comprised of three specialized businesses dedicated to meeting the health care benefits needs of individuals and groups; all part of something greater, but each with a specialized focus:

UnitedHealthcare Employer & Individual works with individuals, small businesses and large multi-site employers to provide innovative, affordable benefits services.

UnitedHealthcare Medicare & Retirement is focused on serving Americans over the age of 50. It is the largest business dedicated to meeting the growing health and well-being needs of aging individuals in the nation, serving one in five Medicare beneficiaries through a comprehensive and diversified array of products and services through four industry- leading businesses.

UnitedHealthcare Community & State provides high-quality, personalized, public-sector health care programs that help
local government agencies improve health outcomes for millions of children and low-income and disabled individuals at an
affordable cost.

Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.